Privacy Policy

HEIM-R is committed to protecting the privacy of its users. This privacy policy describes how we collect, use, disclose and protect the personal information provided to us.

Information we collect:

• Personal Information: When you register on our website or app, we collect information such as your name, email, password, phone number, address, date of birth and other information you provide to us.
• Travel information: We collect information about your travel, such as travel dates, destination, type of accommodation and preferences.
• Usage information: We record your activity on our website and app, such as the pages you visit, the searches you perform, and the features you use.
• Device information: We collect information about your device, such as its type, operating system, IP address and geographic location.

How we use your information:
To provide and improve our services: We use your information to process your reservations, manage your account, communicate with you, provide personalized recommendations and improve our services.

• For marketing purposes: We may use your information to send you special offers, promotions and news about our services. You may opt out of receiving these communications at any time.
• For analytics and security purposes: We use your information to analyze the use of our services, identify trends and improve the security of our platform.

How we share your information:
• With service providers: We share your information with trusted companies that help us operate our services, such as payment processors, hosting providers, and analytics providers.
• With business partners: We may share your information with business partners that offer complementary services to ours, such as car rental or travel insurance.
• With law enforcement: We may disclose your information if required by law or if necessary to protect our rights, the rights of our users or public safety.

Your rights:
• Access to your information: You may access, update or delete your personal information by contacting us.
• Right to data portability: You may request a copy of your personal information in a machine-readable format.
• Right to object: You can object to the use of your information for marketing purposes.

Information security:
We use technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no data transmission over the Internet or data storage is completely secure.

Changes to this privacy policy:
We may update this privacy policy from time to time. We will notify you of any important changes through our website or by email.

Contacting Us:
If you have any questions about this privacy policy, you may contact us at:
• Email: contact@heim-r.com
• Date Last Updated: September 25, 2024